WatsON - Stay tuned with AS Watson

Top Scorers of Customer Love Score💯

Fri, 24 Jan 2025 02:37:00 +0000

At AS Watson, we prioritise our customers and treat them like valued friends. We highly appreciate their feedback and demonstrate our care by actively listening to their needs. To ensure we consistently meet their expectations, we conduct the monthly Customer Love Score survey across all markets. Congratulations to the Top Scorers of this month's Customer Love Score survey who have achieved a perfect score of 100!

In this month's Top Scorer series, we feature:

Watsons Taiwan – Citong
Watsons Turkey – Midtown
The Perfume Shop – Nuneaton
Kruidvat Belgium – Genval

We daily encourage each other to provide expert knowledge and enthusiastic service, creating a vibrant shopping experience. Our goal is to ensure every customer feels valued and leaves with a smile.
Mandy Chang, Store Manager
Watsons Taiwan – Citong

We prioritise exceptional customer service, enhancing our customers' experience through our warm welcome, thoughtful store layout and high service quality. We build trust by offering valuable products during service. Our motto is: Our customers always come first.
Semra Yeniceoğlu, Store Manager
Watsons Turkey – Midtown

My team's success comes from feeling valued and appreciated, fostering a positive atmosphere in the store. By connecting with customers and showcasing our product knowledge, we build long-term loyalty and trust, helping them find the perfect fragrance.
Kayleigh Bromley, Store Manager
The Perfume Shop – Nuneaton

We're all about smiles! We greet our customers with enthusiasm and aim for their satisfaction, encouraging them to return for our special offers and diverse products. Our customers appreciate our support, and we cherish them for it.
Sarah Jaumin, Store Manager
Kruidvat Belgium – Genval

Leading with Purpose

Thu, 23 Jan 2025 07:42:28 +0000

Congratulations to Watsons Philippines for winning the Retail Award in the Inspirational Brand Category at the Asia Pacific Enterprise Awards! This prestigious award recognises Watsons' commitment to sustainability and its efforts to inspire positive change for customers, communities, and the planet.

Best Companion

Wed, 22 Jan 2025 03:35:53 +0000

Kruidvat understands the importance of a diverse range of high-quality and affordable exclusive products to its customers. In line with this, Kruidvat has launched an engaging TV commercial featuring Lies, highlighting key moments from Lies' life to show how she can always count on Kruidvat's exclusive products. This commercial embodies Kruidvat’s commitment to delivering not just exceptional products but also enriching the everyday lives of its customers.

Remarkable Milestone

Tue, 21 Jan 2025 04:31:48 +0000

Watsons Indonesia has reached the remarkable milestone of 2 million Watsons Club Members. To celebrate this achievement and show appreciation for its loyal customers, an exclusive movie viewing event was hosted, featuring snacks, goodie bags, and shopping vouchers for members. Watsons remains committed to providing even greater value to its loyal customers.

Embracing the Nature

Mon, 20 Jan 2025 04:37:02 +0000

Empowering customers to adopt a sustainable lifestyle, Watsons has relaunched its exclusive paper range with the upgraded products. Made from 100% FSC-certified bamboo paper, this tissue boasts enhanced strength, softness, smoothness, and absorption. With seven units sold every second, the enhanced Watsons tissues provide customers with a new level of sustainable luxury, allowing them to care for themselves and the planet simultaneously.

Top Employer

Fri, 17 Jan 2025 03:30:23 +0000

Congratulations to Marionnaud France for being awarded Top Employer 2025 for the fourth consecutive year! This remarkable achievement underscores Marionnaud's unwavering commitment to nurturing an exceptional company culture and dedication to creating a vibrant, inclusive workplace. Collectively, these efforts inspire a future filled with excellence.

Elevated Wellness Journey

Thu, 16 Jan 2025 06:54:35 +0000

Watsons Singapore proudly introduces the first-ever GNC store-within-store concept at its newly revamped flagship store in Takashimaya Shopping Centre, Ngee Ann City. Spanning an expansive 620 square metres, the GNC section is designed to elevate lifestyles and offers nearly 200 carefully curated wellness solutions to meet the evolving needs of health-conscious customers. QR-integrated eCatalogues are also available at each zone, for effortless digital browsing.

Taste the Rhythm

Wed, 15 Jan 2025 07:00:54 +0000

Watson's Soda Water has teamed up with Mainland China's top Live House brand, Xiang, to present the unforgettable "Watson's Soda Music Party." This exciting series of live music events lit up the nights in Beijing and Shanghai, where attendees reveled in exclusive limited edition Watson's Soda drinks, with captivating music performance designed to offer immersive experience to customers.

Happy Beautiful Year

Tue, 14 Jan 2025 10:15:55 +0000

Watsons Malaysia is excited to launch its #HappyBeautifulYear campaign with a lively music video. This vibrant production highlights Watsons' mission to "Look Good, Do Good, Feel Great," inviting everyone to embrace the true spirit of Chinese New Year with their loved ones. The campaign provides an incredible offer exclusively for Watsons Club members, making this festive season truly unforgettable.

A Decade of Innovation

Mon, 13 Jan 2025 10:15:35 +0000

eLab, AS Watson's in-house digital agency, proudly celebrates its 10th anniversary. Over the past decade, it has been instrumental in enhancing our O+O business. By uniting digital specialists from Asia and Europe, eLab has fostered innovation and collaboration with a shared mission: to accelerate digital transformation, capitalise on emerging O+O opportunities, and propel digital innovation forward. Congratulations to the eLab team!