WatsON - Stay tuned with AS Watson

Taste the World

Thu, 08 May 2025 12:35:34 +0000

FOOD PARC, the global gourmet supermarket and food hall, has opened at Hopewell Hotel·Mall in Wan Chai. Spanning 20,000 sq. ft., it offers nearly ten thousand world-class products and premium global cuisines sourced from all around the globe, and exceptional ingredients. The store features six signature food counters, offering a variety of international cuisine. Additionally, MoneyBack VIPs can enjoy access to Hong Kong’s first TREAT VIP Lounge.

Shop with Purpose

Wed, 07 May 2025 09:09:01 +0000

As a proud supporter of Marie Curie, Superdrug is excited to announce the support of the Purchase for Marie Curie Nurses campaign for its third year, coinciding with the annual Doing Good Feels Super month. During this time, proceeds from a selection of products will be donated to support Marie Curie Nurses in providing compassionate care for individuals at the end of their lives. The campaign aims to raise over £200,000, funding more than 8,000 hours of expert nursing care.

As part of this initiative, Marie Curie and Superdrug have collaborated to create 'The Art of Care,' a 3D artwork installation crafted entirely from products identified by Marie Curie nurses and carers as making a significant difference for those in their final days.

The Beauty of Sweating

Tue, 06 May 2025 02:11:49 +0000

Watsons China recently launched "The Beauty of Sweating" campaign, encouraging customers to explore a new realm of healthy beauty through exercise. The event invites six individuals to share how exercise has transformed their lives, conveying the message of "Healthy Beauty, Beautifully Healthy" through video. At the same time, customers can find a cross-category display in Watsons stores that pairs beauty and skincare products with sports and health supplements, making healthy beauty easily accessible.

Grand Opening

Fri, 02 May 2025 07:33:13 +0000

Watsons GCC is thrilled to open its 34th store in the region! Located in the vibrant Nad Al Sheba mall in Dubai, the new store is designed to be the go-to destination for beauty enthusiasts.

As a trusted beauty expert, Watsons prides itself on offering a curated selection of world-class brands and products tailored to meet customers’ unique needs. From skincare to makeup and personal care, it ensures a seamless O+O shopping experience, making it easier for customers to find their favourites.

Make Her Day Shine

Wed, 30 Apr 2025 01:45:18 +0000

To make Mother's Day truly special, ICI PARIS XL has launched the “Make Mother’s Day Unforgettable” initiative. Customers can personalise a ribbon with a message of their choice and add charming embellishments shaped like beauty products to their gifts. This thoughtful touch allows for a unique and memorable way to celebrate mothers, making their day even more special.

Trekpleister’s 45 Years of Care

Tue, 29 Apr 2025 03:59:02 +0000

From a single store in Assen to nearly 200 stores nationwide, Trekpleister celebrates 45 years of affordable health, heartfelt service, and community impact.

A Humble Beginning with a Mission

On 3 April 1980, Trekpleister opened its first store in Assen, Drente. Its name—meaning both “adhesive bandage” and “something that attracts”—captured the brand’s dual mission: to heal and to welcome. Over 45 years, Trekpleister has grown into a national chain with nearly 200 stores and more than 2,300 employees.

Trekpleister’s journey has been marked by transformation and innovation. After joining AS Watson Group in 2002, the brand quickly evolved into a neighbourhood-focused drugstore that customers trust for exceptional value and friendly service. Renowned for its welcoming store environment and diverse product offerings, Trekpleister is now one of the leading health and beauty retailers in the Dutch market.

Trekpleister store in 1990s

Trekpleister store nowadays

Leading in Responsibility and Sustainability

Trekpleister has consistently led the way in sustainability. The brand eliminated plastic disposable bags, opting for paper and reusable alternatives, and removed microplastics from its own-brand products. These initiatives underline Trekpleister’s dedication to a sustainable planet.

Beyond retail, Trekpleister is deeply invested in its communities. The brand supports health awareness campaigns, community projects, and provides accessible health advice. Customers appreciate the sense of recognition and care, knowing they can rely on Trekpleister for trusted advice, competitive prices, and a welcoming atmosphere.

A Joyous Anniversary Celebration

To mark its 45th anniversary, Trekpleister hosted a festive party for 2,000 colleagues. Themed “Gaaf – The Very Best Birthday Party,” the celebration features performances by well-known Dutch artists, fun activities, and heartfelt thanks to the dedicated team that has shaped Trekpleister’s success.

Looking ahead, Trekpleister is focused on further growth and innovation. Plans include new store formats, engaging campaigns with mascot Aaf, expanded loyalty programmes, and continued investment in staff development. The brand’s mission remains unchanged: to offer affordable health and beauty solutions, with genuine attention for every customer.

We celebrate 45 years of innovation and growth, looking confidently towards the future, with a continued focus on quality, customer satisfaction, and our role as a trusted neighbourhood drugstore. The true success of our journey lies in the passion of our people, their unwavering commitment, and the attention and advice we always offer to our customers.
Roland van den Berg, Managing Director of Trekpleister

Top Scorers of Customer Love Score💯

Tue, 29 Apr 2025 02:42:32 +0000

At AS Watson, our commitment is to put a smile on our customers’ faces. We believe that the best way to fulfil this commitment is by listening to their feedback. In pursuit of this goal, the Group conducts a monthly customer survey called the Customer Love Score across all our operating markets, allowing customers to rate their experiences after each visit. Congratulations to the Top Scorers of this month's Customer Love Score survey who have achieved a perfect score of 100!

In this month's Top Scorer series, we feature:

Watsons Thailand – Central Nakhonratchasima
Watsons Singapore – Amara 100AM
Drogas Lithuania – Kretinga
Marionnaud Switzerland – Luzern

Delivering an exceptional customer experience is our top priority. We are committed to putting customers first, ensuring their happiness in every interaction, and fostering lasting, meaningful relationships that keep them coming back.
Jongrak Sairat, Store Manager
Watsons Thailand – Central Nakhonratchasima

Effective communication is essential for understanding our customers' needs and proactively resolving inquiries. With a smile, we prioritise customer satisfaction in every interaction, reflecting our commitment to exceptional service.
Chia Hee Leng, Store Manager
Watsons Singapore – Amara 100AM

Our team is dedicated to achieving top customer satisfaction by greeting each customer with a smile and offering personalised attention. We ensure they leave feeling valued, happy and eager to return.
Aušra Vilkienė, Store Manager
Drogas Lithuania – Kretinga

Our team focuses on understanding customers' needs through personalised service that builds trust. Passionate about excellence and collaboration, we live our motto: One for all, all for one, every day.
Vesna Grujanic, Store Manager
Marionnaud Switzerland – Luzern

Suncare Revolution

Thu, 24 Apr 2025 08:00:52 +0000

In celebration of the 12th anniversary of Dermaction Plus by Watsons, Watsons Thailand has collaborated with 12 autistic artists to launch the first-ever "Dermaction Plus Solar Barrier: The Art Collection." This unique collection features 12 distinct designs of artwork on sunscreen packaging, available across all O+O platforms. This initiative not only empowers the community but also fosters creativity and promotes inclusivity.

MoneyBack Revolution

Wed, 23 Apr 2025 09:30:33 +0000

As one of Hong Kong's most extensive membership reward programmes, MoneyBack has just levelled up to become Hong Kong's ultimate rewards platform, bringing customers a wealth of amazing offers. The enhanced O+O (Offline and Online) reward network features over 200 merchants, including PARKnSHOP, Watsons, Fortress, and Watson's Wine, offering rewards that span shopping, dining, travel, and more.

With the MoneyBack App, customers can easily earn points for cashback or rewards redemption, enjoy exclusive member privileges, and even make charitable donations. The app now includes five upgraded functionalities for a seamless experience, the new “Support Local” function empowers members to effortlessly discover and enjoy exciting rewards across Hong Kong.

Watsons Joins Forces with Customers to Offset 4,000 Tons of CO2 to Fight Against Climate Change

Tue, 22 Apr 2025 04:03:33 +0000

On Earth Day, Watsons, the flagship health and beauty brand of AS Watson, announces an expanded partnership with ClimatePartner to enhance its carbon compensation initiative. For every purchase of selected Watsons Sustainable Choice products, we aim to offset over 4,000 tons of CO₂ emissions.

Inspiring Customers to Choose Wisely, Live Sustainably

To meet the growing customer demand for Sustainable Choices products, Watsons launched its carbon compensation initiative with ClimatePartner in 2023, initially featuring 7 product ranges. Now, this effort is expanding to include 30 product ranges, further advancing our unwavering commitment to sustainability. The initiative is launched at Watsons O+O (offline plus online) stores throughout Hong Kong, Malaysia, Philippines, Taiwan, Thailand, Singapore, Vietnam, Indonesia, Turkey, and GCC markets.

Watsons is committed to offering more sustainable products while ensuring that every purchase makes a meaningful and impactful difference. In addition to ongoing reforestation efforts in Rimba Raya, Indonesia , Watsons is focusing on crucial afforestation in Dingxi, Mainland China — an area affected by desertification, droughts, and severe soil erosion. This initiative involves planting native tree species, selected for their resilience in semi-arid conditions, with the goal of transforming degraded farmland into thriving forests.

Beyond environmental benefits, the initiative creates employment opportunities for local residents in tree planting and forest maintenance, with a significant portion of roles filled by women, promoAting gender equity and empowering local communities.

Since launch, the initiative has been well received by customers and has garnered positive feedbacks. Jason Hoh, a customer from Malaysia, shared, “I love shopping the Sustainable Choices products at Watsons as each purchase contributes to a healthier planet. It inspires me to live sustainably every day."

Chloe Wong, a customer from Hong Kong, said,“The QR code near the Sustainable Choices product display allows me find out about the carbon reduction process, showing how Watsons cares about its environmental footprint." Niran Channarong from Thailand added, "I choose products with sustainable packaging because I want my grandchildren to inherit a cleaner planet. Every small choice makes a difference."

Inspiring customers to choose Sustainable Choices products is a vital step towards combating climate change and preserving the biodiversity that sustains us all. Together, we can create a ripple effect of positive change, shaping a brighter, greener future for generations to come. This Earth Day marks another significant milestone in Watsons’ journey toward climate action, empowering customers to Look Good. Do Good. Feel Great.