WatsON - Stay tuned with AS Watson

Redefining Retail Excitement

Fri, 14 Nov 2025 03:53:51 +0000

Watsons Singapore has reopened its doors at Bugis Junction, unveiling a premier health and beauty destination. This is more than a store refresh—it marks the start of a new retail era, delivering an innovative and elevated experience for our customers.

Designed to capture the vibrant energy of Bugis Junction’s youthful, trend-savvy community, the store transforms shopping into an immersive journey. Spanning over 3,700 square feet, it features interactive health and beauty zones and introduces Singapore’s first retail pharmacy eConsultation service. As we move forward, Watsons remains committed to providing customers with a seamless O+O shopping experience.

Every Penny Counts

Thu, 13 Nov 2025 06:23:33 +0000

Superdrug is proud to launch a new charity initiative in partnership with Mind for World Mental Health Day, aiming to raise vital funds and awareness to support mental health across the UK. Customers can contribute through Pennies by rounding up their purchases at checkout, with the goal of reaching over one million people. To mark the launch, Superdrug’s Stratford Westfield store has featured "walls of pledges", inviting customers to share their commitments to mental well-being.

AS Watson Surpasses Halfway Mark in Global Youth Employment Pledge: 134,000 Young People Recruited Worldwide and 3.8 Million Training Hours Delivered to Empower Future Retail Leaders

Wed, 12 Nov 2025 06:42:09 +0000

AS Watson, the world's largest international health and beauty retailer, has reached a major milestone in its global youth employment pledge - recruiting 134,000 young people to date and delivering 3.8 million hours of training. This achievement marks more than halfway toward its goal of creating 200,000 opportunities by 2030.

Alongside job creation, AS Watson has invested heavily in training and development, delivering 3.8 million hours of learning to new joiners in their first year - meaning each young person receives on average 28 hours of learning. This initiative underscores the Group’s dedication to empowering young talent with the skills needed to thrive in a rapidly evolving retail landscape.

AS Watson launched the Pledge in 2022 to address the challenges young people face when entering the workforce. A lack of initial workplace experience and a disconnect between academic learning and practical skills often limit their employability. AS Watson is committed to helping them overcome these barriers by providing hands-on experience and practical skills training that bridge the gap between education and the workplace.

Empowering the Next Generation

Dr. Malina Ngai, Group CEO of AS Watson, said,“At AS Watson, we give young people more than a job - we give them belonging, purpose, and the tools to succeed.”

“When we invest in young people, we invest in the future of everything - our industry, our communities, and our world. That's the real purpose behind every opportunity we create."

Impact Beyond Numbers

Beyond offering first jobs, AS Watson's programme focuses on long-term career growth. It equips young employees with essential digital, customer service, and leadership skills. The Group continues to collaborate with educational institutions and NGOs to ensure inclusive access to career opportunities.

Looking ahead, AS Watson remains committed to:

Reach 200,000 youth employment opportunities by 2030
Expand training in digital skills and sustainability roles
Drive innovation through technology and Generative Al in retail

To learn more about AS Watson’s youth employment initiatives and career opportunities, visit Join Us | AS Watson Group - A member of CK Hutchison Holdings

Give a Smile, Change a Life

Tue, 11 Nov 2025 04:38:10 +0000

AS Watson partnered with Operation Smile to organise the Give a Smile surgical mission in Legazpi, Philippines. Our Group CEO, Dr. Malina Ngai, together with our volunteers, witnessed firsthand the profound impact of the programme - providing children, from five months to teenagers with cleft conditions, the chance to smile and thrive.

Since the partnership began in 2018, 8,000 free surgeries have been made possible thanks to the generosity of customers and the dedication of colleagues worldwide, transforming the lives of children with cleft conditions and their families.

Taste the Best

Fri, 07 Nov 2025 08:55:16 +0000

Watson’s Wine hosted Hong Kong’s largest wine festival, featuring over 30 curated events, including wine dinners and tastings. Engaging more than a hundred wineries, the festival showcased over 500 wines across five days. Throughout the week, Masterclasses provided in-depth explorations of terroir, technique, and tasting, led by passionate winery representatives who generously shared their knowledge and stories. This vibrant event celebrated the rich world of wine and brought together enthusiasts and experts alike.

Small Acts Big Smiles

Thu, 06 Nov 2025 07:05:59 +0000

Watsons Hong Kong and Colgate join hands to upgrade the tube take-back programme, "Small Acts - Big Smiles". From now until 31 December 2026, customers can bring any used toothpaste tubes to nearly 180 Watsons stores across Hong Kong for recycling. Special recycling bins have been installed in 120 selected stores.

To encourage participation, MoneyBack members will earn 50 points for each successfully recycled tube, turning everyday waste into valuable resources and helping to protect the environment.

In addition, Watsons and Colgate are co-hosting a toothpaste tube upcycling workshop, where participants can repurpose used tubes into toothbrush holders. This initiative aims to inspire both adults and children to take part in eco-friendly actions and nurture the next generation to embrace sustainable living.

O+O Healthcare Experience

Wed, 05 Nov 2025 06:52:22 +0000

Watsons Singapore has launched the market’s first retail pharmacy eConsultation service, offering an online platform that makes professional healthcare advice more accessible. Customers can connect with certified Watsons pharmacists for free, personalised consultations on common health concerns, including minor ailments and travel health advice, and guidance on supplements and medications.

Following each consultation, customers receive tailored recommendations along with detailed product information. Items can be easily ordered online and delivered straight to their doorstep, enhancing the O+O healthcare experience.

Driving a Sustainable Future

Tue, 04 Nov 2025 02:34:03 +0000

AS Watson has been honoured with the Leadership Award in the Sustainable Corporate category at the Standard Chartered Corporate Achievement Awards 2025. This recognition reflects the Group’s commitment to sustainable development, environmental stewardship, and social responsibility.

From reducing environmental impact and advancing circular practices to responsible sourcing and empowering customers to make greener choices, AS Watson remains dedicated to driving meaningful change for a more sustainable future.

Choosing Sustainable Paper, One Page at a Time

Mon, 03 Nov 2025 03:56:34 +0000

Did you know that paper is one of the most recycled materials in the world, accounting for nearly half of all materials collected by weight? The paper industry is one of the largest users of wood in the world, accounting for 33-40% of global trade. In 2021, more than 50 million tons of paper were recycled, resulting in a 68% recycling rate.

To support this, global standards like FSC (Forest Stewardship Council) and PEFC (Programme for the Endorsement of Forest Certification) have been established.

What is FSC?

FSC is an organisation that promotes zero deforestation, fair wages, and a safe work environment, as well as land conservation for plants and animals. FSC-certified paper carries one of three labels:

FSC 100% label: All the forest-based materials used in the product were sourced from FSC-certified forests that have been audited independently.
FSC Recycled: The forest-based materials use to make the product are 100% recycled, it does not put pressure on forests.
FSC Mixed Sources: The product is made from a combination of materials derived from (i) FSC-certified forests, (ii) recycled sources, and/or (iii) wood that has been controlled by the FSC. In spite of the fact that controlled wood does not come from FSC-certified forests, it mitigates the risk of the material coming from a source that is unacceptable such as illegal logging.

What is Recycled paper?

Recycled paper is made from used paper and can be reused up to 6–7 times before the fibres degrade. Due to varying industry claims, AS Watson prefers paper that is FSC or PEFC certified.

What we do?

AS Watson Group recommends business units to use FSC or PEFC certified paper, or at least 50% recycled paper, to promote sustainable packaging for our Own Brand products. By 2030, we aim to use 100% recycled paper in tertiary packaging made of wood pulp, where FSC or PEFC sources are not available. Given paper’s higher recycling rate and its renewable nature, we remain committed to replacing plastic with sustainable paper wherever possible.

Top Scorers of Customer Love Score 💯

Fri, 31 Oct 2025 01:00:59 +0000

At AS Watson, our customers are our top priority. We believe that actively listening to their feedback is the best way to show our care. In pursuit of this goal, the Group conducts a monthly customer survey called the Customer Love Score across all our operating markets, allowing customers to rate their experiences after each visit.

Congratulations to the Top Scorers of this month's Customer Love Score survey who have achieved a perfect score of 100!

In this month's Top Scorer series, we feature:

Watsons Thailand – Lotus’s Phuket
Watsons Indonesia – Manhattan Medan
Drogas Lithuania – Klaipedos st. 92, Panevėžys
Marionnaud Slovakia – Aupark Piešťany

Our team creates a fun, welcoming atmosphere where every customer feels special. As brand ambassadors, we deliver an exceptional shopping experience with expert advice, member benefits, and genuine care that leaves every customer smiling.
Rungarun Jampa, Store Manager
Watsons Thailand – Lotus’s Phuket

We serve from the heart, continuously enhancing our service to achieve customer satisfaction through effective communication and lasting relationships.
Eny Syadariah Siagian, Store Manager
Watsons Indonesia – Manhattan Medan

Through teamwork and dedication, we’ve delivered outstanding CLS results! Our smiles, care, and unity define our store spirit, inspiring us to give our best every day.
Irina Šimaitienė, Store Manager
Drogas Lithuania – Klaipedos st. 92, Panevėžys

With warm smiles, helpful attitudes, and professional expertise, we ensure every customer feels welcome and valued. Strong teamwork and enthusiasm make our store a place people love to return to.
Karin Ščasnovičová, Store Manager
Marionnaud Slovakia – Aupark Piešťany