WatsON - Stay tuned with AS Watson

Small Actions Big Impact

Mon, 02 Mar 2026 06:27:52 +0000

AS Watson hosted a vibrant Sustainability Bazaar, proudly welcoming 11 inspiring social enterprises dedicated to building a more caring and inclusive Hong Kong community.

The event showcased a diverse selection of meaningful local products — from Lai Chi Wo tea and homemade raw honey to handcrafted leather goods, artisanal crafts, plants, and artwork — each carrying its own story of resilience, inclusion, and opportunity.

The bazaar encouraged colleagues to support and strengthen the social enterprise ecosystem, fostering greater awareness and creating more inclusive opportunities for the community.

Uniting Hearts, Uplifting Communities

Fri, 27 Feb 2026 03:09:54 +0000

Colleagues and business partners across AS Watson Group came together for a meaningful cause during Global Volunteer Day 2025. Through collective action, we delivered kindness and care to communities around the world.

Powered by the commitment of over 5,000 volunteers, more than 29,000 service hours were dedicated to supporting communities, reaching and uplifting over 220,000 people.

Join us in celebrating the powerful moments that defined this worldwide effort.

Top Scorers of Customer Love Score💯

Thu, 26 Feb 2026 03:04:04 +0000

At AS Watson, our commitment is to put a smile on our customers’ faces today and tomorrow. We believe that the best way to fulfil this commitment is by listening to their feedback. In pursuit of this goal, the Group conducts a monthly customer survey called the Customer Love Score across all our operating markets, allowing customers to rate their experiences after each visit. Congratulations to the Top Scorers of this month's Customer Love Score survey for achieving a perfect score of 100!

In this month's Top Scorer series, we feature:

Watsons Hong Kong & Macau - Venetian
Watsons Turkey - Bostanlı
Marionnaud Austria - Gleisdorf
Marionnaud Romania - Râmnicu Valcea Shopping City

Caring for our customers and listening to their needs are at the heart of our professional service. When our recommended products help improve their health and skin, customers remember us—and are happy to return. This is how we build lasting relationships.
Cheong Wai I, Store Manager
Watsons Macau – Venetian

Our full customer satisfaction score reflects a strong service philosophy. Through disciplined operations, we deliver sincere, solution‑oriented, personalised service. A responsible team united by shared goals drives continuous improvement, enabling us to represent our company effectively and sustain long‑term success.
Toprak Elif Akyurt, Store Manager
Watsons Turkey – Bostanlı

Customers are warmly welcomed upon entering. Their experience begins in the A‑Zone with themed eye‑catchers, followed by our try‑on table for skincare tips and expert guidance. The make‑up table offers looks from daily to wedding styles, complemented by our Kobido and Hand Beauty services for a truly immersive experience.
Sandra Tarr, Store Manager
Marionnaud Austria – Gleisdorf

Our 100 Customer Love Score is the result of consistent teamwork, strong organisation, and perseverance. The performance achieved reflects real progress, inspired decisions, and the ability to manage challenging situations effectively. Our success is driven by team involvement, balanced strategies, and a shared commitment to turning objectives into long-term results that build customer trust in the Marionnaud team.
Ana Maria Lixandru, Store Manager
Marionnaud Romania – Râmnicu Valcea Shopping City

Run for Wellness

Wed, 25 Feb 2026 02:54:32 +0000

To promote a healthy and active lifestyle, Watsons Philippines partnered with Unilab, the locally leading pharmaceutical company, to host the Watsons x Unilab "Share the Alaga" Run at the SM Mall of Asia Complex. The event gathered more than 8,000 Watsons Club members for a vibrant celebration of care, wellness, and community spirit. After completing the run, participants were rewarded with wellness essentials and exclusive gifts from partner brands.

1.85 Seconds of Fun

Tue, 24 Feb 2026 09:57:28 +0000

To mark the AS Watson 185th Anniversary, the 1.85s Challenge transformed our offices into a fun, high‑energy timing game. Colleagues took on the challenge of stopping a specially designed machine at exactly 1.85 seconds, creating playful, photo‑worthy moments across AS Watson Head Office and City Office.

The celebration was made even more meaningful as it coincided with the 7th day of Lunar New Year (Ren Day) — a day that symbolises everyone’s birthday. Colleagues dropped by between meetings and lunch breaks to cheer each other on and capture shareable moments.

Congratulations to the winners who took home the AS Watson 185th Anniversary Special Edition Gift Coupon!

What's More? WatsMall!

Mon, 23 Feb 2026 02:37:13 +0000

AS Watson Industries has launched WatsMall, an online shopping platform in Hong Kong that offers a curated selection of globally sourced trendy foods, popular snacks, and a diverse range of products to meet customers’ daily lifestyle needs. The platform provides customers with 24/7 access to online shopping, all designed with a thoughtful and customer‑centric experience in mind.

Lead with Confidence

Fri, 20 Feb 2026 07:53:51 +0000

To mark National Apprenticeship Week, Superdrug invited well‑known British YouTuber Joe Sugg to spend a day as a Superdrug apprentice, meeting current apprentices and seeing how hands‑on learning helps build confidence, all-rounded skills and long‑term career opportunities.

The campaign reinforces Superdrug’s commitment to providing comprehensive training and support, helping apprentices accelerate their career development and grow into future retail leaders.

Festive Cheer, Delivered with Love

Mon, 16 Feb 2026 06:40:10 +0000

To celebrate the festive season of Chinese New Year, Watsons Hong Kong's mascot, WatsBag, made special appearances at the Mong Kok and Sha Tin stores, bringing joy, festive cheer, and warm wishes to customers. During the events, WatsBag distributed festive fai chun and special gifts to customers, creating a lively and celebratory atmosphere.

A Gift Beyond Beauty

Fri, 13 Feb 2026 01:31:54 +0000

Marionnaud has launched a dedicated Valentine’s Day campaign, spotlighting the Marionnaud 1984 make‑up line together with selected products from the collection. Designed to inspire both gifting and self‑care moments, the campaign encourages customers to treat themselves or someone special during the season. To elevate the gifting experience, a ribbon printer service offering personalised ribbon engraving is also introduced, adding a thoughtful and memorable touch for loved ones.

Honouring the Past, Inspiring the Future

Thu, 12 Feb 2026 03:20:02 +0000

AS Watson held an anniversary celebration in the Netherlands, commemorating a significant milestone in our 185-year journey and sharing the joy with colleagues in Europe. The event included a ribbon-cutting ceremony, an energetic lion dance, and the unveiling of a mini-museum inspired by the AS Watson Museum in Hong Kong.

Colleagues were invited to explore the rich heritage and participate in the games. Together, we celebrate our history while embracing the unity and spirit of innovation that have defined AS Watson since 1841.