WatsON - Stay tuned with AS Watson

Great Value Pulls You In

Fri, 06 Nov 2026 07:00:34 +0000

Trekpleister launches its new “The Price Puller” campaign with a brand-new TV commercial featuring its animated spokesperson, Aaf. Built around the irresistible pull of a great deal, the campaign invites customers to discover attractive offers while enjoying a seamless O+O shopping experience. Trekpleister reinforces its commitment to delivering great value while making the customer experience simple, convenient and enjoyable.

Thanksgiving Fun at Fortress

Thu, 05 Nov 2026 08:09:53 +0000

Fortress brought back its Thanksgiving Campaign with attractive offers and interactive experiences designed to bring more fun to the shopping journey. From exciting deals to in-store gaming activities, the campaign gave customers more reasons to visit, explore and engage with Fortress, turning shopping into an entertaining experience.

Where Health Meets Beauty

Tue, 03 Nov 2026 08:48:31 +0000

Superdrug has relaunched its Merry Hill store with a new visual merchandising concept that brings health and beauty closer together. The concept features mission-led bays covering GLP-1 support, hydration, collagen, gut health, women’s and men’s health, medicated skincare, footcare and scalp care.

The new ‘Health Edit’ displays feature a distinctive pink and green colour scheme, clear educational messaging and QR codes linking to Superdrug Online Doctor, while relevant health products are positioned alongside complementary beauty and personal care products for easier navigation.

Superdrug will continue to evolve its stores, strengthening the connection between health and beauty across its network.

Empowering Caregivers Through Wellness

Mon, 02 Nov 2026 06:52:10 +0000

Watsons Hong Kong partnered with CAREREPS to host “Cheering for Caregivers! Pickleball Fun Day”, bringing caregivers and Watsons volunteers together for a fun-filled morning of pickleball, interactive health checks and fitness challenges. Through sports, laughter and meaningful connections, the event encouraged caregivers to take a well-deserved break, recharge and focus on their own health and wellbeing.

Small Acts, Big Impact

Fri, 30 Oct 2026 09:32:50 +0000

To encourage colleagues to give back to the community together, ICI PARIS XL organised a Volunteer Day at Quiet in Breda, a local foundation and community organisation supporting people on low incomes. The volunteer team offered women make-up touch-ups and moments of self-care, helping them feel good and more confident. The event showed how simple acts of care can make a positive difference and bring joy to the community.

Beyond Refreshment

Thu, 29 Oct 2026 08:04:03 +0000

Watsons Water teamed up with popular game Reverse: 1999 to create an engaging O+O experience spanning co-branded products, digital content and themed in-store activations. Customers could explore exclusive gift boxes online and enjoy merchandise redemption offline, bringing the collaboration to life across multiple touchpoints and turning an everyday essential into a distinctive cultural experience.

Watsons Indonesia Marks 20 Years of Connecting with Customers

Wed, 28 Oct 2026 02:18:53 +0000

Watsons Indonesia is celebrating its 20^th anniversary, marking two decades of growth, innovation and meaningful connections with customers. Since opening its first store at Pondok Indah Mall 2 in 2006, Watsons Indonesia has grown to over 240 stores across the market.

Watsons Indonesia’s first store at Jakarta

Watsons Indonesia store nowadays

Celebrating 20 Remarkable Years Together

Over the years, the business has continued to expand its store network while strengthening its O+O (Offline plus Online) capabilities through its website, Watsons app, online marketplaces and evolving store concepts, making health and beauty more accessible and convenient for customers.

To mark its 20th anniversary, Watsons Indonesia is celebrating with special promotions, member rewards and a range of customer activities, thanking customers for being part of its journey. Together, the celebrations thanked customers for being part of its 20-year journey.

Creating a Positive Impact

Beyond retail, Watsons Indonesia continues to contribute to the community and environment through initiatives including more sustainable product choices, waste reduction, tree planting, beach clean-ups and community programmes.

Looking ahead, Watsons Indonesia will continue to strengthen its O+O experience, expand its store network and evolve its health, beauty and wellness offerings, empowering customers to LOOK GOOD, DO GOOD, FEEL GREAT every day.

For 20 years, our journey has always started with our customers, serving them better, staying relevant to their needs and growing alongside them. None of this would be possible without the dedication of our colleagues and the trust of our partners and stakeholders. As we enter our next chapter, I hope we continue to grow hand in hand, with the spirit of Beyond Limits, Be a Champion, and create an even stronger future together.
Lilis Mulyawati, Managing Director of Watsons Indonesia

Top Scorers of Customer Love Score💯

Wed, 28 Oct 2026 01:30:39 +0000

At AS Watson, customers are at the heart of everything we do. We demonstrate our commitment by listening closely to their feedback through the monthly Customer Love Score survey, conducted across all markets after each visit. Congratulations to this month’s Top Scorers for achieving a perfect score of 100 — a true reflection of their dedication to customer delight!

In this month's Top Scorer series, we feature:

Watson’s Wine – Wan Chai Convention Plaza
Watsons Thailand – Lotus's Thatum
Watsons Singapore – Bukit Timah Plaza
Marionnaud Hungary – Győr

Putting a smile on our customers’ faces guides everything we do. We listen, observe, and understand their needs to deliver personalised service. By continuously learning and growing as a team, we create meaningful experiences that build trust and lasting relationships.
Nani Tong, Store Manager
Watson’s Wine – Wan Chai Convention Plaza

We put customers first from the moment they enter our stores. With friendly support, personalised service, and a warm smile accompanied by the traditional Thai “Wai,” we create a welcoming shopping experience and sincerely thank our customers for their trust in Watsons.
Chanasit Sebsing, Store Manager
Watsons Thailand – Lotus's Thatum

Our 100 Customer Love Score reflects our strong teamwork, customer-first mindset, and passion for service excellence. We listen, provide personalised recommendations, and go the extra mile to create a welcoming experience that builds trust and loyalty.
Amin Azizi Abd Talib, Store Manager
Watsons Singapore – Bukit Timah Plaza

Our success comes from putting customers at the heart of everything we do. By understanding their needs, offering personalised recommendations, and supporting one another as a team, we create memorable experiences that build trust and loyalty.
Eszter Baranyi, Store Manager
Marionnaud Hungary – Győr

Empowering Women, Creating Impact

Tue, 27 Oct 2026 07:07:20 +0000

Watsons Turkey continues to support women development through its partnership with the Foundation for the Support of Women’s Work. In collaboration with L’Oréal Turkey, the Watsons Turkey volunteer team gathered for a series of skincare, skin analysis and makeup workshops.

Combining beauty and self-care with social impact, the initiative reinforces Watsons Turkey’s commitment to advancing women’s economic empowerment and creating lasting positive impact in the community.

AS Watson Brings Over 1,200 Volunteers Together to Care for 1,850 Elderly People Also Partners with 185 Charity Organisations Worldwide to Extend Care Around the World

Mon, 26 Oct 2026 02:03:57 +0000

From its beginnings in Hong Kong in 1841 to its presence around the world today, AS Watson celebrates its 185^th anniversary with one thing remaining unchanged: its commitment to caring for the community. To celebrate this important milestone, AS Watson Elderly Visit 2026 was held, bringing together over 1,200 volunteers from its office and store teams and 58 business partners to visit 1,850 elderly people across different communities in Hong Kong, making it one of the city’s largest volunteer elderly visits.

Sharing Warmth Through Companionship

AS Watson Elderly Visit 2026 goes beyond a large-scale volunteer activity. It continues our long-standing commitment to growing alongside the community, bringing people together through meaningful interaction and companionship to share care and warmth with elderly people.

Before setting off for the visits, Dominic Lai, Chairman of AS Watson, and Dr. Malina Ngai, Group CEO of AS Watson, joined the Group’s management team and all volunteers at TungPo for a kick-off ceremony to launch the annual event.

Supported by Hong Kong Christian Service (HKCS) and St. James’ Settlement (SJS), volunteers visited elderly people across nine districts in Hong Kong, including Wan Chai, Eastern, Central and Western, Southern, Sham Shui Po, Kwai Tsing, Wong Tai Sin, Kwun Tong and Tsuen Wan. Ahead of the visits, AS Watson colleagues also came together to pack 1,850 goodie bags, adding a personal touch for the elderly people they visited.

Malina said, “Since opening our first Western dispensary in Hong Kong in 1841, AS Watson has always cared for people in need. Our commitment to caring for our customers and communities has remained unchanged. For many elderly people, particularly those living alone or with limited social interaction, a simple greeting, a smile or a moment of companionship can bring warmth.”

“Care goes beyond a single day of visits. It is part of how we serve the community every day. Through Watsons’ participation in the Government’s Community Pharmacy Programme, we are leveraging our retail network and professional pharmacy services to make health support more accessible, particularly for elderly people. Being able to use our expertise to serve the community is a responsibility we deeply value.”

Karrie Chan, Deputy Director (Elderly, Rehabilitation & Community) of HKCS, said, “We are pleased to see companies bringing together volunteers and using their professional expertise and community networks to support elderly people. With its extensive network and pharmacy expertise, Watsons’ participation in the Community Pharmacy Programme will make it easier for people, particularly elderly people and those with chronic illnesses, to access healthcare support close to home. By working together across sectors, we can build a more caring, inclusive and healthy community.”

From Elderly Visit to the Community Pharmacy Programme, AS Watson extends care into everyday life, using its retail network and pharmacy expertise to meet practical needs.

185 Years of Care, Extending from Hong Kong to the World

Giving back has long been an important commitment of AS Watson. To mark its 185^th anniversary, the Group is partnering with 185 charity organisations worldwide on a series of community initiatives, bringing together colleagues and partners around the world to support their local communities and extend the spirit of care across the globe.

The 185^th anniversary is both a moment to reflect and a new beginning. AS Watson will continue to join hands with colleagues, business partners and charity organisations, turning individual acts of kindness into a collective force for good and carrying its spirit of care forward.