Marionnaud Italy understands a convenient and accessible shopping experience is important for customers in this ever-changing world. In line with this, Marionnaud Italy has launched the Beauty Chat service, allowing customers to interact with beauty advisors via WhatsApp. Customers can use this service to make appointments for services and to get personalised recommendation. This function created an all-rounded experience by seamlessly integrating O+O platforms, customers can now shop across any channel, anytime, anywhere.
