At AS Watson, we prioritise our customers and treat them like valued friends. We highly appreciate their feedback and demonstrate our care by actively listening to their needs. To ensure we consistently meet their expectations, we conduct the monthly Customer Love Score survey across all markets. Congratulations to the Top Scorers of this month's Customer Love Score survey who have achieved a perfect score of 100!
In this month's Top Scorer series, we feature:
We daily encourage each other to provide expert knowledge and enthusiastic service, creating a vibrant shopping experience. Our goal is to ensure every customer feels valued and leaves with a smile.
Mandy Chang, Store Manager
Watsons Taiwan – Citong
We prioritise exceptional customer service, enhancing our customers' experience through our warm welcome, thoughtful store layout and high service quality. We build trust by offering valuable products during service. Our motto is: Our customers always come first.
Semra YeniceoÄŸlu, Store Manager
Watsons Turkey – Midtown
My team's success comes from feeling valued and appreciated, fostering a positive atmosphere in the store. By connecting with customers and showcasing our product knowledge, we build long-term loyalty and trust, helping them find the perfect fragrance.
Kayleigh Bromley, Store Manager
The Perfume Shop – Nuneaton
We're all about smiles! We greet our customers with enthusiasm and aim for their satisfaction, encouraging them to return for our special offers and diverse products. Our customers appreciate our support, and we cherish them for it.
Sarah Jaumin, Store Manager
Kruidvat Belgium – Genval
