At AS Watson, our top priority is to put a smile on our customers’ faces today and tomorrow. We achieve this by conducting monthly surveys across all our markets, enabling customers to share their experiences and rate our service, products, and environment after each visit.
We would like to extend our heartfelt congratulations to the Top Scorers of this month's Customer Love Score survey, who have attained a perfect score of 100.
In this month's Top Scorer series, we feature:
We listen attentively and foster friendships with our customers, earning their trust through smiles and professional service, all while creating a pleasant experience.
Siying Gan, Store Manager
Watsons China – Shenzhen Pingshan Yitian Holiday Plaza
Customer satisfaction is our top priority. We warmly welcome customers, encourage open communication, and tailor their shopping experience to meet their needs. Our clean and organised store ensures a pleasant shopping environment.
Nurgül Çağlayan, Store Manager
Watsons Turkey – Oasis
My team and I prioritise exceptional, personalised service by actively listening, and sharing our fragrance expertise. I lead by example with ongoing training, and the team is dedicated to making every customer’s experience magical, starting with a warm smile and genuine care.
Sian Hope, Store Manager
The Perfume Shop – Omagh
Our success comes from collaboration, a positive atmosphere, and strong customer service. Every beauty consultant feels valued and motivated. We greet customers with a smile, support each other, and strive for continuous improvement.
Gabriela Černá Štechová, Store Manager
Marionnaud Czech Republic – TÅ™. T. Bati, ZlÃn
