At AS Watson, our customers are at the heart of everything we do. We believe that the best way to show our commitment is by actively listening to their feedback. To achieve this, the Group conducts a monthly survey known as the Customer Love Score across all our markets, enabling customers to share their experiences after each visit. We extend our warmest congratulations to this month's Top Scorers, who have impressively achieved a perfect score of 100 in the Customer Love Score survey!
In this month's Top Scorer series, we feature:
Our team takes great care to look after every customer, providing warm greetings as they arrive and ensuring they leave with an exceptional experience.
Tony Miller, Store Manager
Superdrug – Ely
Our team is dedicated to creating a welcoming environment where every customer feels valued. Customer care is our natural mindset, strengthened by teamwork, joy in service, and mentoring younger colleagues to bring fresh enthusiasm.
Martens Lies, Store Manager
Kruidvat Belgium – Aarschot
We welcome every customer with warmth and positive energy. Our diverse team works together to offer personalised service and creative touches during festive events, making every visit memorable.
Stéphanie Vermeulen, Store Manager
ICI PARIS XL Belgium – Andenne
Our team’s passion and expertise drive every interaction. With friendly smiles and personalised advice, we focus on each customer’s needs. Trust, kindness, and deep product knowledge ensure every customer feels valued and satisfied.
Magdolna Szenes, Store Manager
Marionnaud Hangary – Szinvapark Miskolc
