To listen our customers’ needs, AS Watson conducts monthly customer survey, Customer Love Score, across all of our operating markets, enabling customers to rate their experiences after each visit. Congratulations to the Top Scorers of this month who've received score 100 in the Customer Love Score survey!
In this month's Top Scorer series, we feature:
We work as a team to always prioritise the "Customer first" approach in any given situation. We emphasise treating all our customers as friends, meeting their needs, and providing our services with a big smile. As always, teamwork makes our dreams work.
Siti Noor Cahaya Momen, Store Manager
Watsons Singapore – Artra
We always strive to treat our customers with the utmost care, considering them as our closest friends. This mindset guides our interactions, as we aim to provide personalised and welcoming experiences, resulting in strong and lasting relationships with customers.
Hesti Liyana, Store Manager
Watsons Indonesia – Cibinong City Mall
Our success is driven by the passion and professionalism we bring to our work. We truly care about our customers, making them feel at home and earning their trust. That’s reason why our customers keep coming back to us.
Gianna Lazzerini, Store Manager
Marionnaud Italy – San Giovanni Valdarno
In our tight-knit team of three, we foster a warm and friendly atmosphere in the store that helps create a pleasant shopping experience. Through effective communication and attentive listening, we make customers feel valued.
Kalmár Zsuzsanna, Store Manager
Marionnaud Hungary – Belváros Győr
