At AS Watson, our customers are our top priority. We believe that actively listening to their feedback is the best way to show our care. In pursuit of this goal, the Group conducts a monthly customer survey called the Customer Love Score across all our operating markets, allowing customers to rate their experiences after each visit.
Congratulations to the Top Scorers of this month's Customer Love Score survey who have achieved a perfect score of 100!
In this month's Top Scorer series, we feature:
Our team creates a fun, welcoming atmosphere where every customer feels special. As brand ambassadors, we deliver an exceptional shopping experience with expert advice, member benefits, and genuine care that leaves every customer smiling.
Rungarun Jampa, Store Manager
Watsons Thailand – Lotus’s Phuket
We serve from the heart, continuously enhancing our service to achieve customer satisfaction through effective communication and lasting relationships.
Eny Syadariah Siagian, Store Manager
Watsons Indonesia – Manhattan Medan
Through teamwork and dedication, we’ve delivered outstanding CLS results! Our smiles, care, and unity define our store spirit, inspiring us to give our best every day.
Irina Ĺ imaitienÄ—, Store Manager
Drogas Lithuania – Klaipedos st. 92, Panevėžys
With warm smiles, helpful attitudes, and professional expertise, we ensure every customer feels welcome and valued. Strong teamwork and enthusiasm make our store a place people love to return to.
Karin Ščasnovičová, Store Manager
Marionnaud Slovakia – Aupark Piešťany
