At AS Watson, caring for our customers is always our top priority. The best way to demonstrate our care is to listen to our customers’ feedback. In pursuit of this goal, the Group conducts a monthly customer survey called the Customer Love Score across all our operating markets, allowing customers to rate their experiences after each visit. Congratulations to the Top Scorers of this month's Customer Love Score survey who have achieved a perfect score of 100!
In this month's Top Scorer series, we feature:
We are committed to providing warm service to customers, creating a relaxing and pleasant atmosphere, befriending customers, ensuring customer satisfaction and delight, and enhancing the overall experience.
Shiru Ren, Store Manager
Watsons China – Shandong Jining Qufu Baiyi Shopping Center
Our customers are our top priority. While finding new customers is important, maintaining strong relationships with existing customers is our utmost concern. When customers visit our store, we treat them like family, dedicating time and effort to ensure their satisfaction.
Pranee Klinbubpha, Store Manager
Watsons Thailand – Chiangrai Night Bazaar
We firmly believe that our products and services are unparalleled. We embrace this belief, and it reflects in our interactions with customers. We greet our customers with a genuine smile, expressing our unwavering confidence that they are experiencing the absolute best that Marionnaud has to offer.
Izaura Tanner, Store Manager
Marionnaud Switzerland – Pfäffikon
To provide customers with a pleasant experience and impeccable advice in our store, we carefully listen to their requirements and recommend suitable products based on their budget. We also value the courtesy and empathy with which we greet them, ensuring their satisfaction with our services.
Violeta Ostroveanu, Store Manager
Marionnaud Romania – Bucuresti Cora Lujerului
