Congratulations to the Top Scorers this month who've managed to score 100 in our "Customer Love Score" survey and stood out from over 16,100 stores from all around the world. The “Customer Love Score” survey is conducted by AS Watson in all operating markets every month to get direct feedback from customers on their shopping experience, products, service, promotions and benefits and environment.
In this month's Top Scorer series, our superstars are:
Our team is successful because we make customers our top priority. We give them our undivided personal attention from the moment they walk into the store till they check out. Our stores are always friendly and accessible.
Bram Barelds, Store Manager
Kruidvat Netherlands - Enschede Stockhorst
Our customers are always the most important person in our store. We strive to create a familiar environment which gives them an amazing experience so that they want to return! We can even remember what they've purchased, this really wows them!
Nicky Golding, Store Manager
The Perfume Shop - Derby 78
By maintaining a positive and proactive attitude, we always keep a smile on our face to better serve our customers. We always think from customers’ perspectives and listen to their needs.
Ryan Fung, Store Manager
PARKnSHOP Hong Kong - Cyberport Mini
We greet every walk-in customer proactively and with passion. By treating every customer as if they’re our best friend, we love sharing our latest and best offers with them.
Peter Chan, Store Manager
Watsons Taiwan - Tsoying
