At AS Watson, our commitment is to put a smile on our customers’ faces today and tomorrow. We believe that the best way to fulfil this commitment is by listening to their feedback. In pursuit of this goal, the Group conducts a monthly customer survey called the Customer Love Score across all our operating markets, allowing customers to rate their experiences after each visit. Congratulations to the Top Scorers of this month's Customer Love Score survey for achieving a perfect score of 100!
In this month's Top Scorer series, we feature:
We serve every customer with sincerity, devotion and patience. As one united team, we collaborate closely to deliver daily thoughtful experiences and earn customer LOVE with attentive care.
Zhou Mei, Store Manager
Watsons China – Guangdong Shenzhen Longhua Lvjing Chanson
This achievement reflects our team’s dedication, expertise, passion, and continuous development. Together, we are committed to exceeding customer expectations and delivering exceptional service every day.
Virginie Baligand, Store Manager
ICI PARIS XL Belgium – Avenue de la Toison d’Or, Brussels
Despite being a relatively new team, we achieved a 100% Customer Love Score. This success reflects our passion, collaboration, and commitment to delivering exceptional service and memorable experiences. I’m incredibly proud to be part of this team.
Natalie Clifford, Store Manager
The Perfume Shop – Ilac Centre
Our success is driven by customer focus, collaboration, and continuous improvement. By listening to our customers and supporting one another, we deliver the best solutions and grow stronger together. We take pride not only in our achievements, but also in the trust and teamwork behind them.
Asta Žukauskienė, Store Manager
Drogas Lithuania – Tilzes str. 109, Siauliai
