Top Scorers of Customer Love Score

Top Scorers of Customer Love Score

Kudos to this month's superstars who have achieved a perfect score of 100 in AS Watson’s Customer Love Score survey, setting themselves apart from more than 16,100 stores worldwide.

In this month's Top Scorer series, we feature:

We always put our customers first. Our team's success is rooted in our dedication to our customers' smiles. We prioritize their satisfaction, treat them with respect and ensure positive shopping experience, just as we would expect for ourselves.

Inga Platina, Store Manager
Drogas Latvia - Audeju 16

A smile is the best way to attract customers and make them feel welcome. When we listen and respond to their needs, satisfied customers always come back. When customers recommend us, we know we’ve done a good job. And that makes us unique.

Anita Gröll, Store Manager
Marionnaud Austria - St.Johann

Our team is passionate in responding to our customers’ needs. We always strive to do better, and we aim to maintain a happy work culture. This creates an enjoyable shopping atmosphere which paves the way for more loyal customers.

Maricel Castillo, Store Manager
Watsons Philippines - Robinson Place Pangasinan

Our success rests on five factors: clear and effective communication, empathy towards one another and customers, having knowledgeable and skilled team members, being responsive and drive continuous improvement. These are the secret ingredients to our success.

Homer Ho, Store Manager
Watson's Wine - Discovery Bay Plaza

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