Watsons has been awarded "Digital Transformation Pioneer Company 2021" organised by WeChat, highlighting the brand’s efforts in delivering O+O (Offline plus Online) retail experience and digital transformation. Watsons has been working closely with WeChat on eCommerce, and leading the industry with the O+O retail model. With 60 million users on WeChat’s ecosystem, Watsons integrates its offline and online platforms and provides customers a seamless shopping experience.
