Watsons Indonesia is celebrating its 20th anniversary, marking two decades of growth, innovation and meaningful connections with customers. Since opening its first store at Pondok Indah Mall 2 in 2006, Watsons Indonesia has grown to over 240 stores across the market.
Celebrating 20 Remarkable Years Together
Over the years, the business has continued to expand its store network while strengthening its O+O (Offline plus Online) capabilities through its website, Watsons app, online marketplaces and evolving store concepts, making health and beauty more accessible and convenient for customers.
To mark its 20th anniversary, Watsons Indonesia is celebrating with special promotions, member rewards and a range of customer activities, thanking customers for being part of its journey. Together, the celebrations thanked customers for being part of its 20-year journey.
Creating a Positive Impact
Beyond retail, Watsons Indonesia continues to contribute to the community and environment through initiatives including more sustainable product choices, waste reduction, tree planting, beach clean-ups and community programmes.
Looking ahead, Watsons Indonesia will continue to strengthen its O+O experience, expand its store network and evolve its health, beauty and wellness offerings, empowering customers to LOOK GOOD, DO GOOD, FEEL GREAT every day.
For 20 years, our journey has always started with our customers, serving them better, staying relevant to their needs and growing alongside them. None of this would be possible without the dedication of our colleagues and the trust of our partners and stakeholders. As we enter our next chapter, I hope we continue to grow hand in hand, with the spirit of Beyond Limits, Be a Champion, and create an even stronger future together.
Lilis Mulyawati, Managing Director of Watsons Indonesia
